Terms and Conditions exo123 – Official Platform Terms of Use

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern the use of the exo123.fun website and all related services, including the mobile app, games, promotions, and any platform features accessible to registered users and general visitors.

By accessing this website, registering a new account, making a deposit, or using any services provided by exo123, you hereby confirm that you have read and fully understood these Terms, and you agree to be legally bound by all provisions contained herein.

If you do not agree with any part of these Terms, you are advised not to use the exo123 platform. Continued use following any updates to these Terms constitutes acceptance of the latest published version.

2. User Eligibility

To use the exo123 platform, you must meet all of the following eligibility requirements:

• At least 18 years old on the account registration date.
• Not a resident or citizen of any territory or country that explicitly prohibits online gambling activities.
• Are not currently bankrupt or subject to any legal restriction that prevents you from entering into this agreement.
• Registering under your own name and not on behalf of another individual or business entity.
• Have never been suspended or permanently banned from the exo123 platform previously.

Exo123 reserves the right to request proof of age or identity verification at any time. Accounts found to not meet these eligibility requirements will be suspended immediately without prior notice.

3. Account Registration

3.1 One Account Per User

Each individual is permitted to hold only one (1) registered account on the exo123 platform. Registering multiple accounts — whether under your own name, another person's name, or false information — is a serious violation of these terms and will result in the permanent closure of all accounts involved, along with forfeiture of any outstanding balances and winnings.

3.2 Accuracy of Information

You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. This includes your full name, date of birth, phone number, email address, and bank account number. Inaccurate or misleading information may result in delays in withdrawal processing or account closure.

3.3 Password Security

You are solely responsible for maintaining the confidentiality of your password and account login details. Do not share this information with anyone. If you suspect unauthorised access to your account, please contact our support team immediately via live chat.

4. Deposits & Payments

Exo123 accepts deposits via a variety of supported payment methods including FPX, DuitNow, local bank transfers, and available e-wallet payment methods. All deposits are processed in Malaysian Ringgit (MYR) unless otherwise stated.

• Minimum and maximum deposit limits are set for each payment method and may vary according to membership tier.
• All deposits are final and cannot be reversed once processed into the account.
• Exo123 does not charge any processing fees for deposits; however, your financial institution may impose their own related charges on their end.
• You may only deposit funds from a bank account or payment method registered in your own name.

5. Fund Withdrawal

Withdrawing funds from your exo123 account is subject to the following conditions:

• Successful KYC verification must be completed before your first withdrawal can be processed.
• Withdrawals may only be made to a bank account registered under the same name as the exo123 account holder.
• Withdrawal requests are typically processed within three to five minutes during normal operating hours. In certain cases requiring additional review, processing may take up to 24 hours.
• Daily minimum and maximum withdrawal limits are set according to your VIP membership tier.
• Exo123 reserves the right to request additional documents to verify withdrawals deemed unusual or exceeding certain limits.

If you have received any bonus, the associated rollover requirements must be fully met before a withdrawal can be processed. Attempts to withdraw funds before rollover requirements are fulfilled will result in the cancellation of the relevant bonus.

6. Bonuses & Promotions

6.1 Rollover Requirements

All bonuses offered by exo123 — including welcome bonuses, deposit bonuses, cashback, and any special promotions — are subject to rollover requirements as specified in the relevant promotion terms. Rollover requirements vary by bonus type and must be fully met before any withdrawal involving bonus funds is permitted.

6.2 Prohibition of Bonus Abuse

Bonus system abuse is a serious violation of these terms. This includes, but is not limited to:

• Registering multiple accounts to claim the sign-up bonus repeatedly.
• Using wagering methods specifically designed to meet rollover requirements without genuine risk (e.g., placing opposing bets on the same game).
• Sharing or transferring bonuses between different accounts.
• Using another person's payment details to claim new bonuses.

7. Game Rules

All games offered on the exo123 platform — including Live Casino, Fish Shooting Games, Slots, Sports Betting, and betting — have their own specific rules accessible via the relevant game help page. In general, the following rules apply across all game types:

• The outcomes of completed games are final and cannot be disputed unless there is clear evidence of a technical system error that has been verified by the exo123 technical team.
• In the event of a technical disruption or disconnection during an active game session, exo123 will resolve the situation based on valid server records rather than the user's on-screen display.
• The return-to-player (RTP) rate for each game is as stated by the game provider and has been audited by an accredited independent third party.
• Minimum and maximum betting limits vary by game type and may be subject to additional limits based on your account tier.

8. Prohibited Conduct

Exo123 platform users are strictly prohibited from engaging in any of the following activities:

• Using third-party software, automated bots, or any tools designed to gain an unfair advantage in games.
• Engaging in any form of fraud, including the use of stolen or counterfeit credit cards or bank accounts.
• Attempting to hack, breach, or disrupt the platform's security systems.
• Communicating with other players or exo123 staff in an abusive, threatening, or unlawful manner.
• Using an account for money laundering or any other illegal financial activity.
• Exploiting technical vulnerabilities in the platform for personal gain without reporting them to our security team.

Exo123 cooperates fully with the relevant authorities in the investigation of any financial crime activity detected on our platform.

9. Account Closure & Suspension

Exo123 reserves the right to suspend or close any user's account at any time, with or without prior notice, where there is reasonable cause to do so, including:

• Violation of any section of these Terms and Conditions.
• Evidence or suspicion of fraud, money laundering, or other illegal activity.
• Failure to complete the KYC process within the stipulated timeframe.
• Requests from legitimate law enforcement authorities.
• Account inactivity exceeding 12 consecutive months.

Users may also request to self-close their account at any time by contacting our customer support team. Any remaining balance in the account will be processed for withdrawal in accordance with our standard procedures, subject to applicable KYC requirements and rollover conditions.

10. Limitation of Liability

Exo123 provides its gaming platform on an "as-is" basis and makes no guarantee that the service will always be free from technical disruptions or errors. To the extent permitted by applicable law, exo123 shall not be liable for:

• Any financial losses resulting from platform downtime or unavailability.
• Indirect, consequential, or punitive losses related to the use of the platform.
• Actions or omissions by third parties, including payment service providers or game providers.
• Any investment or financial decisions made based on information obtained from this platform.

11. Privacy & Data Protection

Exo123 takes the personal data protection of all its users seriously. The collection, processing, and storage of your personal data is carried out in accordance with our separate Privacy Policy. By using this platform, you agree to the data processing practices as described in Privacy Policy us.

All personal data is protected with 256-bit SSL encryption and will not be shared with third parties without your consent, except where required by law or a valid court order.

12. Amendments to Terms

Exo123 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. The latest version of the Terms will always be published on this page with a clear update date.

You are responsible for reviewing these Terms periodically to ensure you remain in compliance with the latest version. Continued use of the platform after any amendments are published will be deemed as acceptance of those changes.

13. Contact Us

If you have any questions, confusion, or concerns regarding these Terms and Conditions, the exo123 customer support team is available to assist you at any time through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the exo123 website or mobile app.
• Email: [email protected] (response within 24 hours)
• FAQ: Visit the page FAQ for instant answers to common questions.

For responsible gambling-related concerns, please visit our Responsible Gaming for more information on the self-protection tools available.